Plow&Hearth




 * Plow and Hearth and internet retailer specilizing in, "Products for country Living." Though, one day they came to UPS saying that too many of the furniture being sent out is coming to the customer with a piece broken. UPS sent over their, "Package Engineers," and conducted a packaging seminar. UPS also included guidelines to use in their selection of their suppliers. They felt that the objective to this was to help Plow&Hearth understand that it's purchase decisions from it's suppliers should be infuenced not only by the quality, but how each and every package was delivered and packaged. This would be insourcing.(Wki)**